How do I cancel my subscription?

We're sorry to hear that you're wanting to cancel your subscription! We'd love a chance to chat with you about why you're wanting to cancel, as well as offer some different options to either change products or delay a shipment. You are always welcome to reach out to us at aloha@lairdsuperfood.com or call (888)670-6796 and we'd be happy to help manage your subscriptions with you!

 

If you'd prefer to cancel your subscription online, you can login on your desktop computer or phone and follow the steps below:

 

1) On your account dashboard, click "Manage Subscriptions" on the right-hand side of the screen. This will lead you to your subscription delivery schedule:

 

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2) On your subscription delivery page, there will be a button on the right side to "Manage Subscriptions":

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3) Under each item in your subscription, there is a button that says "Manage this subscription". Click the coordinating button to the subscription item that you're trying to cancel:

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On the next screen, you'll be given the option to "Reschedule" or "Skip" your next subscription order of that item:

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Scroll down to the bottom of the menu and you'll see a button to "Cancel subscription":

 

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Once you select a reason for cancellation, you'll be given the opportunity to tell us a little more about why you want to cancel in the text field. When you're ready, click "Next" and then once you decline a discount code on the next screen by clicking "No thanks - cancel subscription" your subscription will be fully cancelled!

 

If you run into any trouble navigating the subscription portal, please don't hesitate to reach out to us at aloha@lairdsuperfood.com!

 

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